FAQ

The shop is paused, what gives?

Stitched Type is a one woman show and I may pause the shop occasionally due to other commitments, while vending at events, or when inventory is depleted. Feel free to contact me with any questions during those times.


When will I receive my order?

Orders will ship out within 3 business days using tracked first class mail (2-5 days). You may experience minor delays due to increased use of USPS services. 


How do I care for my mask?

Wash your mask after each use. Hand washing in warm water with detergent and air drying is recommended. Bleach is not recommended as it may degrade the fibers and reduce the life and effectiveness of your mask.


Can you make me a mask in another color/design?

Fabric for masks is currently in high demand and I may not be able to fulfill all custom order requests. Use the contact form to confirm the details of your request before your purchase. If you have 100% cotton quilting fabric, high thread count sheets, dress shirts, or similar fabric, it can be converted into a mask.


Are you donating masks?

Stitched Type has donated $250 in profits as of writing to Direct Relief, an organization that provides PPE across the country.

If you or someone you know is an essential worker or cannot afford a mask, please use the contact form to request one.


What if I have another question about my order?

Please use the contact form for specific order questions